At rivalry, we take the privacy of every registered player seriously. This Privacy Policy explains what personal information we collect when you use our platform, how that information is used, who it may be shared with, and what rights you have as a player based in the Philippines. By creating an account and using any part of the rivalry platform — including sports betting, casino, and slots — you agree to the practices described in this policy. We recommend reading this page in full so you understand exactly how your data is managed. If you have any questions after reading, our support team is available around the clock to assist you.
When you register on rivalry, we collect personal information including your full name, date of birth, email address, mobile number, and a government-issued ID for age and identity verification purposes. During normal platform use, we also collect transactional data such as deposit and withdrawal records, betting history, and session activity logs. Technical data — including your device type, browser, IP address, and approximate location — is collected automatically to help us deliver a stable and secure mobile experience for players in the Philippines. We may also collect information you provide voluntarily when contacting our support team, such as the content of your messages and any attachments you send. All information collected is limited to what is necessary for operating the platform, verifying your identity, processing payments, and complying with applicable Philippine regulations.
Your personal data is used primarily to operate and maintain your rivalry account, process deposits and withdrawals in Philippine pesos, verify your identity and age, and provide customer support when you need it. We also use your data to detect and prevent fraud, money laundering, and other prohibited activities that could harm the integrity of the platform or other players. Aggregated and anonymised usage data may be used internally to improve platform performance, optimise the mobile experience, and develop new features relevant to Filipino players. Where you have opted in to receive promotional communications, we may use your contact details to send you relevant offers and updates — you can opt out of these at any time through your account settings. rivalry does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
rivalry does not sell your personal information to third parties under any circumstances. We share data only with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and fraud prevention services — and only to the extent necessary for those specific purposes. All third-party partners are contractually required to handle your data securely and in accordance with applicable dataprotection laws. We may also disclose your information to Philippine regulatory authorities, law enforcement agencies, or other government bodies when we are legally required to do so, or when disclosure is necessary to protect the rights, safety, or property of rivalry, our players, or the public. In cases where rivalry undergoes a business restructuring or change of ownership, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will never share your personal information with unrelated third parties for their own marketing purposes without your explicit consent.
rivalry uses cookies and similar tracking technologies to keep your session active, remember your preferences, and ensure the platform functions correctly on your mobile device or browser. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to log in and use your account. We may also use analytics cookies to understand how players navigate the platform, which pages are most visited, and where technical issues occur — this data is used solely to improve the rivalry experience for Filipino players. You can manage your cookie preferences through your browser settings at any time, though disabling non-essential cookies will not affect your access to core platform features. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertisers.
rivalry uses industry-standard security measures — including encrypted data transmission, secure server infrastructure, and access controls — to protect your personal information from unauthorised access, disclosure, or misuse. Your account is protected by password authentication, and we strongly recommend using a unique, strong password and keeping your login credentials confidential at all times. We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine regulatory and legal obligations, including anti-money laundering record-keeping requirements. When your data is no longer required for these purposes, it is securely deleted or anonymised in line with our internal data retention schedule. If you believe your account security has been compromised, please contact our support team immediately so we can take appropriate protective action.
As a registered player on the rivalry platform, you have the right to access the personal information we hold about you, request corrections to any inaccurate data, and ask us to delete your data where there is no longer a legal basis for retaining it. You may also request that we restrict the processing of your data in certain circumstances, or object to processing that is based on our legitimate interests rather than your consent. To exercise any of these rights, please contact our support team directly — we will respond to all data-related requests within a reasonable timeframe and in accordance with applicable Philippine data protection regulations. If you are not satisfied with how we have handled your request, you have the right to raise a complaint with the relevant Philippine data protection authority. rivalry is committed to upholding your privacy rights and will always handle data requests with transparency and respect.
rivalry may update this Privacy Policy from time to time to reflect changes in platform operations, applicable Philippine laws, or industry best practices. When we make material changes, the updated policy will be published on this page with a revised effective date, and we will make reasonable efforts to notify active players through their registered contact details. Continued use of the rivalry platform after an update has been published constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always aware of how your personal information is being handled. The version of this policy currently displayed on this page is always the most current and applicable version.
Quick answers to the questions we hear most often about data handling on the rivalry platform.
Yes — rivalry uses encrypted data transmission and secure server infrastructure to protect your personal information from the moment you register. Your account credentials are stored using industry-standard security practices, and our systems are monitored continuously for suspicious activity. We recommend using a strong, unique password for your rivalry account and never sharing your login details with anyone. If you ever suspect that your account has been accessed without your permission, contact our support team immediately and we will take prompt action to secure your account.
No — rivalry does not sell your personal data to any third party under any circumstances. We share data only with trusted service providers who help us operate the platform, such as payment processors and identity verification partners, and only to the extent strictly necessary for those specific functions. All third-party partners are bound by contractual data protection obligations and are not permitted to use your information for their own purposes. Your privacy is a core commitment at rivalry, not an afterthought.
You can request access to the personal data we hold about you, or ask us to delete your data, by contacting our support team directly through the help channels available on the platform. We will acknowledge your request promptly and respond within a reasonable timeframe in line with applicable Philippine data protection regulations. Please note that some data may need to be retained for a period after account closure to comply with legal and regulatory obligations, such as anti-money laundering record-keeping requirements. For any data-related queries, our support team is available 24/7 and will guide you through the process. You can also visit our FAQ page for more general guidance on managing your account.
Yes — if you have opted in to receive promotional communications from rivalry, you can withdraw that consent at any time through your account settings or by contacting our support team. Once you opt out, we will stop sending you marketing messages promptly and will not include you in future promotional campaigns. Please note that opting out of marketing communications does not affect transactional messages related to your account, such as deposit confirmations, withdrawal notifications, or security alerts — these are essential to the operation of your account and will continue to be sent. If you have any difficulty managing your communication preferences, our support team is happy to assist.
Now that you know how rivalry protects your privacy, join thousands of Filipino players enjoying sports betting, live casino, and online slots — all in PHP, all from your mobile browser.