At rivalry, we believe that gaming should always be a source of entertainment — never a source of stress, financial hardship, or harm. Our Responsible Gaming programme is built around the wellbeing of every player in the Philippines, giving you the tools, information, and support you need to stay in control of your play at all times. Whether you are a casual bettor or a regular casino player, understanding your limits and recognising the signs of problem gambling are essential steps toward a healthy gaming experience. This page outlines the practical tools available to you on the rivalry platform, the warning signs to watch out for, and where to turn if you or someone you know needs help.
rivalry provides practical, easy-to-use tools so you can set boundaries and play on your own terms.
You can set daily, weekly, or monthly deposit limits on your rivalry account to make sure you never spend more than you are comfortable with. Once a limit is set, it takes effect immediately and cannot be increased without a mandatory cooling-off period. This gives you a reliable safety net that works even during moments of impulse. Setting a deposit limit is one of the simplest and most effective ways to keep your gaming budget under control. We strongly encourage all Filipino players to use this feature as a standard part of managing their account.
It is easy to lose track of time when you are enjoying sports betting or casino games on your mobile device. rivalry's session time reminders send you a notification after a set period of play, prompting you to take a break and reassess whether you want to continue. You can configure the reminder interval in your account settings to suit your personal preferences. Regular breaks help you stay mentally fresh and make more considered decisions about your play. Taking short pauses is a healthy habit that experienced players consistently recommend.
If you feel that you need a short pause from gaming, rivalry's Take a Break feature lets you temporarily suspend your account for a period of your choosing — from 24 hours up to severalweeks. During this period, you will not be able to log in, place bets, or access any gaming features on the platform. The break activates immediately upon your request and cannot be reversed before the chosen period ends. This tool is ideal for players who recognise they need a short reset without committing to a longer exclusion. Your account details and balance are safely preserved and will be fully accessible once the break period concludes.
For players who feel they need a longer or more permanent break from gaming, rivalry offers a self-exclusion option that closes your account for an extended period — or permanently, if that is what you need. Self-exclusion requests are processed promptly by our support team and cannot be reversed during the exclusion period, no matter the circumstances. We take self-exclusion seriously and will not send you any promotional communications while your exclusion is active. If you are considering self-exclusion, we encourage you to also reach out to a professional support organisation for additional guidance. Your wellbeing is always more important than your activity on the platform.
rivalry gives every player access to a full history of their betting and gaming activity, including deposits, withdrawals, wagers placed, and time spent on the platform. Reviewing your activity history regularly is one of the most effective ways to stay aware of your gaming habits and spot any patterns that concern you. Transparency about your own behaviour is a powerful first step toward responsible play. You can access your activity history at any time through your account dashboard. If anything in your history gives you pause, our support team is available 24/7 to discuss your options.
rivalry strictly prohibits anyone under the age of 21 from registering or playing on the platform, in line with Philippine gaming regulations. We use identity verification procedures during registration to confirm the age of all new players. If you share a device with younger family members, we strongly recommend using device-level parental controls or browser filtering tools to prevent underage access to gaming sites. Never share your rivalry login credentials with anyone, especially minors. Protecting young people from exposure to gambling is a responsibility we take seriously and one that every adult player can help uphold.
Problem gambling can affect anyone. Knowing the warning signs early makes it easier to seek help before things escalate.
Problem gambling does not always look the same for every person, but there are common warning signs that suggest gaming may have moved beyond healthy entertainment. If you find yourself chasing losses — placing more bets in an attempt to recover money you have already lost — this is one of the clearest indicators that your relationship with gambling may need attention. Spending more money or time on gaming than you originally intended, or feeling unable to stop even when you want to, are also significant red flags that should not be ignored.
Other signs include neglecting work, family, or social responsibilities because of gaming activity, borrowing money or selling possessions to fund your play, and feeling anxious, irritable, or restless when you are not able to gamble. If gaming has become a way to escape from stress, depression, or personal problems rather than a form of leisure, it is important to seek support. These feelings are more common than many people realise, and there is no shame in acknowledging them.
If you recognise any of these signs in yourself or in someone close to you, please use the responsible gaming tools available on your rivalry account and consider reaching out to a professional support service. The Philippine Amusement and Gaming Corporation (PAGCOR) provides resources and referrals for players who need help managing their gaming behaviour. You can also speak directly with our support team at any time — we are here to help, not to judge, and your conversation will be treated with complete confidentiality.
Quick answers to what Filipino players ask most about staying safe on the platform.
You can set a deposit limit by logging into your rivalry account and navigating to the Responsible Gaming section of your account settings. From there, you can choose a daily, weekly, or monthly limit that suits your budget. The limit takes effect immediately once you save it, and any request to increase the limit will require a mandatory waiting period before it comes into force. Decreasing your limit, however, takes effect right away. If you need assistance setting up your limit, our support team is available 24/7 to guide you through the process.
No — once a self-exclusion has been activated on your rivalry account, it cannot be reversed or shortened during the exclusion period. This is by design, as the purpose of self-exclusion is to provide a firm, reliable barrier during a time when you have decided that gaming is not in your best interest. If you have chosen a time-limited exclusion, your account will become accessible again once the full period has elapsed and you have completed a brief reactivation process. For permanent self-exclusion, the closure is final. We encourage anyone considering self-exclusion to also seek support from a professional counselling service.
If you are concerned about your gambling behaviour, the first step is to use the responsible gaming tools on your rivalry account — including deposit limits, Take a Break, or self-exclusion — to create some distance from the platform. You can also contact our support team directly and we will help you activate any of these tools immediately. For professional support, PAGCOR operates a responsible gaming helpline for players in the Philippines, and there are also independent counselling services available that specialise in gambling-related concerns. Reaching out for help is a sign of strength, not weakness, and the sooner you seek support, the easier it is to regain control. You are not alone, and help is available.
Yes — you must be at least 21 years old to register and play on the rivalry platform, in accordance with Philippine gaming laws and PAGCOR regulations. Age verification is conducted during the registration process, and we may request supporting documentation to confirm your identity and date of birth. Any account found to belong to a player under the legal age will be immediately closed and any funds returned. If you are a parent or guardian, we encourage you to use parental control tools on shared devices to prevent underage access to online gaming platforms. Protecting minors from gambling is a shared responsibility that rivalry takes very seriously.
Gaming on rivalry should always be enjoyable. If you have questions about your account, need to set limits, or want to learn more, our team is ready to help you every step of the way.